If you’re afraid your cup is stuck, first, take a deep breath! (Seriously, right now, breathe in for 5, and out for 5…) It’s going to be okay. Here are some tips if you are having a hard time removing your menstrual cup. Remember it can’t get lost, your cervix prevents it from going anywhere other than the vaginal canal. Again the most important thing is to relax, relaxing will help the muscles down there loosen up. Once you are relaxed:
1. Get into a squatting position. Squatting loosens the pelvic floor muscles and shortens the vaginal canal. If you use a Squatty Potty perfect, if not a stool works great to rest your feet on it while you're on the toilet. If you have a high toilet, and no stools, squatting in the shower will have a similar, sometimes even more effective effect. Bear down (push) like you are going to the bathroom. The muscles used here will help the cup move down and should be a little easier to reach.
2. You can use the stem as a guide to get to base of the cup, then pinch the base of the cup for removal. Reminder, once you can reach the base, use the base, not the stem, for removal.
3. If you are trying and trying and getting frustrated, take a break. Come back in an hour. Give your body a break. Oftentimes coming back again in an hour or two is all that was needed.If you have tried absolutely everything, relaxing, squatting, bearing down, waiting and coming back, and you still can not get it out, and you truly feel you need assistance, there is no shame in going to a doctor’s office. You are not the first person.
Can I use a cup if I’m a virgin?
Virginity carries many different definitions. However you define it, we have found no correlation between “virginity” and success using a menstrual cup. The key to success is mostly about being comfortable with, or willing to get familiar with your body.
- What size of menstrual cup should I buy? (insert menstrual cup quiz) Choosing what size of menstrual cup seems intense but it’s quite simple! Sizing can be determined by flow, age and cervix height.
Cervix height (especially if you have a low cervix) is probably the most important variable in choosing a menstrual cup. If your cervix is low a shorter cup will be more comfortable. If your cervix is high, then you can start to take some other factors into account as well…
Pregnancy Experience If you have carried a pregnancy to term, we recommend a Large Cup. Even if you delivered via C-Section, we would still lean toward a large, unless there are multiple other factors that would lean toward a different size. If you think you don’t need a large, but have given birth, we might recommend choosing a mixed pack to see what size will be best for you.
Age There is no shame in a large cup. Using a large menstrual cup does not mean you are “loose” and honestly, all that talk is garbage anyway!
With age, our pelvic floor naturally tends to relax, and so, with age, we recommend sizing accordingly: If you are over 30, Large Cup If you are under 30, Small Cup If you are under 18, Teen Cup
Athleticism: If you are very athletic, your pelvic floor may be more representative of a younger pelvic floor, in which case you might find sizing down to be a more comfortable fit!
Flow: Your flow does not affect your fit/size, BUT if you are on the cusp of sizes, you can take your flow into consideration. If you have a heavy flow and want all the capacity you can get, lean toward the larger size.
If you are picking your size by flow… the heavier your flow, the larger cup. Knowing your flow based on current tampon size
How do you know how high your cervix is?
Insert your index finger into the vagina to feel for your cervix. (It’ll feel like the tip of your nose) If you touch your cervix when you only have the top knuckle (top ⅓) of your finger inserted, you have a low cervix. If you touch it and your middle knuckle is in, you have an average height cervix. Any higher than the middle knuckle or not being able to feel if you have a high cervix. If you are unable to feel your cervix because it is so high, we’d recommend using the largest cup that you still find comfortable.
How much does the Poppins Period Menstrual Cup hold?
Large - 25mL or 5 regular tampons
Small - 23mL or 4.5 regular tampons
Teen - 18mL or 3.5 regular tampons
What are the dimensions of the Poppins Period Menstrual Cup?
Large - Length - 2.97” Width - 1.73”
Small - Length - 2.75” Width - 1.60”
Teen - Length - 2.55” Width - 1.48”
How do I know when my menstrual cup is full?
If your cup was inserted correctly, and you are experiencing leaking, your cup is likely full and ready to be emptied.
If when you wipe if there is a “tinge of pink” that’s a great time to empty and reinsert. You don’t need to wait until the cup is completely full to empty it. There is no harm in emptying, rinsing, and reinserting before your cup is full. In fact, early on, emptying and reinserting more often can give you a better idea of how quickly you are filling your cup, as well as practice inserting. You’ll be a pro in no time!
How long can I leave my menstrual cup in?
You should never leave a menstrual cup in for more than 12 hours. Menstrual cups have a high capacity, even though on your lighter days you may feel like you don’t need to empty your cup to avoid leaks, you should still empty, rinse and reinsert your cup every 12 hours maximum to avoid TSS.
Can my cup get lost?
Nope! There is a chance your cup shimmied up a little further than you are able to reach at first try, but it’s not lost and gone forever! Your cervix is like a bouncer to Club Uterus, and let’s just say, while menstrual cups are cool enough for the club, they could never fit in through the door. Unless say, the club was in labor and about to birth a child. I guess what we are saying is no, it cannot get lost, if it’s feeling hard to reach, check out FAQ “help, my menstrual cup is stuck”
Are there differences between colors?
There is no functional difference between the different colors available. However, since menstrual cups tend to stain after extended use, in some colors the staining is more apparent than others. Not a fan of staining? No worries, we get it, which is why we were the first black cup on the market. Our black cup shows no stains.
Can I mix and match Colors?
At this time we are unable to mix and match colors. But we do have the option to mix different sizes!
Can I swim, run, sleep with a menstrual cup?
Yes! You can do all of that while using a cup. And there is a good chance it’ll make the activity more enjoyable. You won’t have to worry about changing your tampon or leaking! We’ve had customers wear their cups while they run marathons so they don’t have to take time to change a tampon in the middle of the race.
Can I have sex with a menstrual cup in?
The cup sits in the vaginal canal so penetrative sex would likely be unpleasant for both parties. Sex is a broad term though, and there are plenty of things you can do with a cup in. Cups should not be used as a contraceptive.
Can I put my menstrual cup in the dishwasher?
Do not put your cup in the dishwasher. To wash your cup please see cleaning and care instructions here. (link to cleaning portion)
When should I replace my menstrual cup?
Your cup is made from the top tier of medical grade silicone, with proper care, your cup can last up to 10 years.
If your cup has any tears, or if it’s starting to look chalky or flaky, or has any changes in texture, it is time to replace your cup. Staining is normal and stained menstrual cups are still perfectly safe and hygienic to continue to use. (That is as long as you are following the proper cleaning and care guidelines.) To extend the life of your cup, make sure to store it in a breathable bag like the one provided when you purchased the cup. Never store it in an airtight container or bag. Be sure to dry completely before storing.
How to dispose of a cup?
Silicone menstrual cups are not recyclable or biodegradable.
1. An eco-friendly way to dispose of your menstrual cup is to burn it. The silicone will burn the cup into ashes, which you can scatter as you please. It takes quite a while to burn all the way, so throwing it into a fireplace or a fire pit at your next camping trip works best.
2. Not the fire type? You can toss your cup in the trash bin, thanking her for years of protection, and all of the waste that she saved from landfills all these years.
How do I keep my menstrual cup clean?
We have a detailed cleaning and care page for everything you need to know to keep your menstrual cup clean and hygienic. Simply put:
- Before using your cup, make sure to sterilize it. We recommend using our sterilizing steamer bag or boiling it in water.
- Each time you empty your cup, rinse with water. (Except for rare circumstances like being caught in a public restroom stall, in which it’s fine to occasionally wipe down with toilet paper)
- Giving your cup a solid cleaning with a silicone friendly cleanser every twenty four hours during your period/while you’re actively using it
- Sanitize your cup at the end of each period, and store after it’s completely dry so it’s clean and ready for your next period.
Are menstrual cups TSS proof?
Hyper absorbent materials, like those used in super tampons, have a higher risk of TSS than a silicone menstrual cup. Because menstrual cups are not absorbing, but simply catching your flow, and because they are non-porous, you are at a lower risk of TSS by using a menstrual cup. It’s still important to use good cup hygiene, clean hands, and a cup without any damage to keep yourself safe.
Can I use a cup with an IUD?
Yes! You can use a menstrual cup with your IUD. You will want to wait a few months after it is placed to help it to settle into place. Also make sure to break the suction of the cup before pulling it out each time! That will make sure that the pressure inside won’t move your iud. You can also ask your OB to trim your IUD strings shorter so they won’t interfere with inserting and removing your cup.
Can I use a menstrual cup with a tilted uterus?
Yes, you sure can! The cup is designed to sit below the cervix so a tilted uterus should not affect how the cup functions. One thing you might want to do a little differently is have your cup sit a little lower in the vaginal canal if you have the space.
What is this cup made of?
Our menstrual cup is made of 100% medical grade silicone. It is free of all plastic, latex and is non-allergenic
Is it really safe to wipe my cup with toilet paper in public restrooms?
Yes! If you have to change your cup in public it’s fine to wipe it off with toilet paper occasionally. Make sure the next time you empty it out you rinse it thoroughly clean.
Is this a firm or soft menstrual cup?
On the soft to firm scale, our menstrual cup is middle to firm. The firmness helps it open easily. Once inserted, you should not be able to feel your menstrual cup. If you feel pressure on your bladder, you can shift your cup slightly up or down to get comfortable.
What ingredients are in the foaming cleanser?
3 Main ingredients: Water, Sodium Laurylglocoside Hydroxypropylsulfonate, Cocamidropropyl Betain.
See product page for more information on individual ingredients.
Is the foaming cleanser vegan?
Yes! All ingredients in our foaming cleanser are vegan.
Is the foaming cleanser scented? What does the foaming cleanser smell like?
- One of our two foaming cleanser options is scented, the other is fragrance free. Our scent was created in house. We went through a variety of scents, and combined them to create our own custom scent you won’t smell anywhere else.
- So what does it smell like? It has top notes of orange and lemon, mid notes of apple, white peach and grapefruit, and base notes of green foliage. All blended perfectly for a fresh, garden citrus scent.
Is the foaming cleanser fragrance free?
One of our two foaming cleanser options is fragrance free,the other is scented. This option still has a smell, which are the clean ingredient, but not an added scent. To make a “scent free” you actually have to add more chemicals, and we want to keep our cleanser as clean as possible, so we passed on those.
Is the foaming cleanser safe for “personal toys” like vibrators?
Yes! Our cleanser is good for all silicone products including toys.
Can foaming cleanser cause irritation?
This would be quite rare, as we use pretty mild ingredients. But if you have any irritation, stop using cleanser immediately. If irritation continues, see a medical professional.
Is the foaming cleanser necessary?
The foaming cleanser itself is not mandatory, however keeping your cup clean is important. The cleanser is one of the best ways to keep your cup clean and safe for use! We recommend using it at least once every 24 hours during your period to keep your cup fresh and clean!
Can I use the foaming cleanser as a feminine wash?
First off, we don’t actually believe in feminine washes, there we said it. Most gynecologists do not recommend using soaps on your vulva and recommend water and your hands to clean yourself. The foaming cleanser has safe ingredients that are safe for using on your body, you can use it to wash your hands along with your cup like us!
Does the foaming cleanser have parabens? Sulfates? Mineral oils? Petroleum? Silicone?
Our cleanser is paraben free, sulfate free, mineral oil free, petroleum free, and silicone free. Making it not only safe for your menstrual cup, but for you too.
Can I use the steamer bag for other silicone objects?
Yes! Although you may want to check with other manufacturer’s recommendations.
What are the benefits of using a sterilizing steamer bag?
Because steam is a higher temperature than water, steam can kill more bacteria than boiling. Steam can eliminate 99% of the most common bacteria.
How long do you microwave for?
You only have to put the sterilizing bag in the microwave for 1.5 - 5 minutes (depending on microwave wattage). Make sure to let it cool down for a minute before grabbing the save zone and pouring the hot water out.
How long does the bag last?
You can use the sterilizing steamer bag 30 times before replacing. We recommend doing it once at the end of every cycle so that’s over 2 years!
How often should I use the sterilizing steamer bag?
We recommend using the steamer bag to sterilize your cup at the end of each cycle, then your cup will be ready for your next cycle!
What is the drying place made out of?
The drying place is made from natural stone with natural antimicrobial properties. The fossilized algae, also known as diatomaceous earth, is hyper absorbent, as soon as moisture hits it, it’s almost instantly absorbed, removing moisture from any bacteria, causing them to die, so they can’t thrive.
How does the drying place work?
The drying place is fossilized algae that has antimicrobial properties that make it a nice perfect home for your cup. When water hits the drying place it evaporates right before your eyes! When bacteria comes in contact with the drying place it dries them out quickly to kill the bacteria.
My drying place is looking dingy, how do I clean it?
You can do a little spot clean with water and rub the places that might look dingy. DO NOT totally submerge your drying place in water for more than a quick moment, this will overwhelm the stone. If the drying place is more wet than usual, lean up against a wall to allow more air flow for it to dry.
My tracking says delivered… If your tracking number says it has been delivered, but you don’t see it anywhere, typically give it at least a full 24 hours. Sometimes delivery notification systems get a little ahead of themselves. If you don’t see it after 24 hours, or believe the package is lost or stolen, please contact email@example.com for further assistance.
Damaged product: If you believe you have received a damaged or defective product, please contact firstname.lastname@example.org
Location: Poppins Period is headquartered in Murray, UT. Our fulfillment center is in Lehi, UT.
Are you FDA registered? Yes
Are you woman owned? Yes! Poppins Period was founded and is still owned by three of the six Rose sisters; Courtney, Lexie and Ashley.
Are you hiring? Not at this time, however if you feel like you’d be a good fit for our team feel free to email your resume to Lexie@poppinsperiod.com and let us know what you’d like to add to our team.
We are always looking for new opportunities to donate and help every menstruator have a better period. Please email Lexie@poppinsperiod.com to chat about donations and see if we are a good fit.
What is auto dumping?
*No answer given*
What’s the difference between cups and discs?
*No answer given*
How to insert
When inserting the disc, pinch the two edges together. (Make sure when you insert the hand it is facing out.)
Can you have sex with a disc in?
*No answer given*
How much does it hold?
*No answer given*
*No answer given*
How much does it hold?
*No answer given*
How do you wash it?
One thing that makes our period underwear different from most is that you are able to wash and dry it in a regular washing machine. You are able to throw it in with the rest of your laundry!
How long does it last?
*No answer given*
Can I put it in the dryer?
Does it contain PFAS?
No PFAS have been detected in our period underwear. We also went the extra step on got it Oekto-Tex certified to make sure they are safe for you!
Can it be used for things other than periods?
Yes! It can be used for any type of leaking, other discharge throughout your cycle, bladder leaks and more!
What does Oekto-Tex certification mean?
If you heard of the PFAS in period underwear recently, this certification will let you know you don’t have to worry about any of that. They are one of the most popular and truly a gold standard certification when it comes to safe textiles for consumers. It was very important to us to find a manufacturer that would meet our standards of safety. In our cups we only use the very top tier of silicone, and now in our underwear you can be assured that the materials are safe. No PFAS detected.
Does your underwear run large or small?
We did our best to make sure the underwear was true to size
Is using underwear considered free-bleeding?
*No answer given*
What does it help with?
Magnesium mist is a miracle worker and can help relieve many period symptoms. Fatigue, cramping, mood swings, poor sleep, sugar cravings, sore breasts, and headaches are the most common.
Where do I spray it?
Magnesium Mist is for external use only. Where you spray depends on the benefits you are looking for. For sound sleep, spray it on the bottom of your feet and rub in each night. If you are cramping or have a sore muscles or cramps, you can spray the mist directly onto the sore area like lower abdomen or back and rub in. Using consistently daily will reap the most benefits.
How often do I use it?
We recommend using it consistently everyday to help prevent symptoms before they start. You can also use it at the onset of symptoms as well for immediate relief, depending on the symptom.
What’s the difference between Magnesium Mist and magnesium oil?
Nothing. Magnesium Mist is 100% Sodium Chloride (Magnesium Oil). We call it Magnesium Mist, because we found the word “oil” left people wondering if it would stain clothing/furniture (it won’t!) In fact, once dry, it can have an opposite feel, leaning more towards a dryness, which if that bothers you, follow with lotion after the Magnesium Mist has completely dried! Our magnesium mist is made from a simple formula of therapeutic grade magnesium flakes and distilled water.
What is transdermal absorption?
Transdermal absorption simply means that the absorption is through the skin. Our skin is the largest organ in our body, it is porous and absorbs numerous things, sometimes helpful, sometimes harmful to our bodies.
When it comes to magnesium, some studies have shown that transdermal absorption takes effect quicker than taking the supplements orally. We believe both are beneficial. Magnesium is so important to our general health, and the fact of the matter is, the majority of adults are deficient. The ease of the Magnesium Mist is a major bonus. To be able to target certain areas, as well as enjoy some benefits almost immediately. You can read more about that study here.(These statements have not been evaluated by the Food and Drug Administration.)
Is tingling normal?
Yes! In fact if you experience tingling it can mean you that are deficient in magnesium. With regular use, as your magnesium level increase, tingling usually subsides. If you develop a rash, discontinue use and talk with your doctor.
Where is the best place to spray Magnesium Mist?
Magnesium Mist is for external use only. You can spay magnesium mist on sore or achy areas, or on areas with good absorption like your feet for daily use. We love putting it on the bottom of our feet before bed for a calming effect, or on our chest in the mornings for a more energizing effect..
Does Magnesium Mist have preservatives?
Nope! The magnesium chloride itself prevents the growth of mold or bacteria, so there is no need to add additional ingredients.
Can I use Magnesium Mist while pregnant?
Before adding anything to your routine while pregnant, we always recommend speaking with your doctor or midwife. Magnesium is an important nutrient during pregnancy, and Magnesium Mist is an easy way to get benefits of magnesium. Magnesium Mist is great for leg cramps/discomfort as well as headaches that might be experienced during pregnancy. (These statements have not been evaluated by the Food and Drug Administration.)
Where is Magnesium Mist made?
Our Magnesium Flakes are sourced from the Dead Sea and are processed into our rich Magnesium Mist in Salt Lake City, Utah
We do not cover return shipping costs,but we do accept returns that qualify. We offer a generous 1 year from your purchase date to return your Menstrual Cups. This gives ample time for you to figure out your cup and fall in love with it. If you are not satisfied with your purchase, we will accept a return and we'll refund you the amount of your order, minus shipping. (We may ask questions to gain better insight, the answers will not affect us accepting your return/refund, but are aimed to provide a better experience for customers in the future.) We can not refund shipping costs from the original order.
Foaming Cleansers are available to return before the contents are 50% empty or 60 days, whichever is first. We do not cover return shipping costs.
Drying Places: Drying places are available to return before 60 days.We do not cover return shipping costs.
Magnesium Mist: Magnesium Mist is available to return before the contents are 50% empty or 60 days, whichever is first. We do not cover return shipping costs.
Tracking info not updating:
It is common for international orders to appear stuck and not move for more than a week at times. If your order is domestic, and has not moved for more than a week, contact email@example.com for further assistance.
What countries do you ship to?
We currently only ship to the United States and Canada.
What does the shipping cost cover?
The majority of the shipping cost is for the postage, it also helps cover the supplies to ship and the team in the warehouse that ships and handles your project.
Does it come in a discrete package?
Yes, it will arrive in a standard brown cardboard shipping box with not identifying marks. Our name will be on the return address.
Return Policy by product: *’s are hidden at launch until product is available
Cups: If you purchased a menstrual cup, and would like to return it, we will happily refund you. (We may ask questions to gain better insight, the answers will not affect us accepting your return/refund.)
We really encourage you to try it for 3 cycles before you give up! Which is why we accept returns on the cup for up to one year after purchase date. Please email firstname.lastname@example.org to start the return process.
PLEASE NOTE: We do not cover return shipping costs. We can not refund shipping costs from the original order.
Returned cups are NOT restocked, even if they have not been used we are not able to resell a cup that has left our warehouse. They may be used for quality research and/or be properly disposed of.
Wash: Return on wash must be postmarked within 60 days from when the order was placed for a full refund. We do not cover return shipping costs. We can not refund shipping costs from the original order. Please contact email@example.com for further assistance.
Steamer Bags: Return on reusable steamer bags must be postmarked within 60 days from when the order was placed for a full refund. We do not cover return shipping costs. We can not refund shipping costs from the original order. Please contact firstname.lastname@example.org for further assistance.
*Underwear: If you are unhappy with your period underwear, you may return:
unopened underwear for a full refund
opened underwear, worn or not, may only be returned for an in store credit. Return must be postmarked within 60 days of purchase.
We do not cover return shipping costs.We can not refund shipping costs from the original order. Please use this contact form for assistance email@example.com for further assistance.
Magnesium Mist is available to return before the contents are 50% empty or 60 days, whichever is first. We do not cover return shipping costs.
Drying places are available to return before 60 days.We do not cover return shipping costs.
Do you have an affiliate program?
Yes we do! We pay generous commissions and we’re proud of the long term relationships we maintain with our affiliates. If you are interested in becoming a part of our affiliate program, email firstname.lastname@example.org
How do I become an affiliate?
To become an affiliate email email@example.com with your social media info and we will see if you meet our criteria.
Do you do sponsored partnerships?
Yes we do! If you would like to see if we would be a good fit for sponsored partnerships please email firstname.lastname@example.org. Expect to be asked for analytics and other supporting data for your rates.
For questions other than basic order/billing information regarding Coconu, please see their website. www.coconu.com
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